Shipping & Handling Policy | Shop Busayo

Shipping & Handling Policy – Shop Busayo

Enjoy fast, secure delivery of your bold, handcrafted African fashion with Shop Busayo. Find everything you need to know about order processing, shipping options, costs, tracking, and care in handling right here.

Order Processing

Orders are typically prepared and shipped within 1-3 business days. High volume times, such as holidays or sales, may extend processing to up to 5 business days. Processing time means picking, packing, and preparing your order before shipment.

Shipping Times

  • Standard (USA): Delivered within 3-7 business days after processing.

  • Expedited (USA): Delivered within 2-3 business days after processing.

  • Express/Overnight (USA): Delivered in 1-2 business days (order by 12 PM EST for same-day processing).

Note: Delivery estimates depend on the carrier (UPS, FedEx, USPS) and are not guaranteed.

Shipping Costs

  • Standard Shipping: Flat rate ($X.XX)

  • Expedited Shipping: Flat rate ($XX.XX)

  • Express Shipping: Calculated at checkout based on location

International Shipping

Yes, Shop Busayo ships worldwide.

  • International Standard: Delivered in 7-21 business days depending on destination and customs.

  • International Express: Delivered in 3-7 business days.

Customs, Duties & Taxes: Buyers are responsible for these fees. Please check with your local customs office. Unpaid duties may result in rejected packages with non-refundable shipping.

Order Tracking

Receive a shipping confirmation and tracking number via email once your order ships. Check tracking updates on the carrier’s site (allow up to 48 hours for updates).

Packaging & Handling

Shop Busayo takes care to securely package every order—clothing in durable poly-mailers, accessories with tissue paper and bubble wrap. Our goal is your items arrive in perfect condition.

Additional Information

  • P.O. Boxes & APO/FPO: Standard shipping available; expedited or express unavailable to these addresses. APO/FPO via USPS may take longer.

  • Wrong Address: Contact Studio@Busayonyc.com immediately to correct. Orders already shipped cannot be changed.

  • Lost or Stolen Packages: Shop Busayo is not liable for packages marked “delivered.” Check with your carrier, neighbors, or mailroom if issues arise, and reach out to customer service for support.